Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.3
Location
7.9
Service
8.1
Dining
7.2
Guest reviews
8.4/10
based on 10 reviews
9.0
9.0/10based on 479 reviews
Mark
United Kingdom,
June
2024
8.2/10
The hotel went out of their way to ensure a pleasant stay, with spacious, elegant, and extremely clean rooms. The service was lovely and very helpful, even surprising me with a bottle of red wine for my birthday. The location, although a bit disappointing, did not bother me much. The dining options, while okay, are not yet up to international standards. The facilities were well-maintained and offer a good experience.
Rooms
9.0
The rooms were clean, spacious, and the bathroom amenities were lush.
Service
9.0
The service was super friendly and helpful.
Location
7.0
The location is quite good, especially for a long stay in Taipei.
Dining
8.0
The dining was very good, although a greater variety of western food would be appreciated.
Facilities
8.0
The facilities are very good.
Frederick
United Kingdom,
May
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were clean, spacious, and the bathroom amenities were luxurious, offering a much better view. The service was super nice and really attentive, although some staff may need further training in customer service management. The location was quite good for explorations around Taipeh, with easy access to the Songjiang Nanjing tube/MRT station. The dining experience was satisfactory, although it would have been better with a greater variety of Western food. The facilities were well-maintained, ensuring a comfortable stay.
Rooms
8.0
The rooms are spacious and clean.
Service
8.0
The service was super nice and really attentive.
Location
8.0
The location is quite good for explorations around Taipeh.
Dining
7.0
The dining was satisfactory, but could have more variety.
Facilities
8.0
The facilities were well-maintained and comfortable.
Ralph
United Kingdom,
April
2024
7.4/10
I enjoyed my stay at the hotel, with clean and spacious rooms but faced issues with the water heater. The staff was incredibly friendly and offered a bottle of red wine for my birthday. The location was convenient for exploring Taipei though the dining options were limited. Overall, a good value for the money.
Rooms
8.0
The rooms are spacious and clean, though I had trouble with the water heater which took forever to heat.
Service
9.0
The staff were super friendly and helpful, and even surprised me with a bottle of red wine for my birthday.
Location
7.0
The hotel is conveniently situated close to the metro, making it a great base for explorations around Taipei.
Dining
6.0
The dining experience was okay in Taipei but not yet up to international standards. Could use a greater variety of western food.
Facilities
7.0
The facilities are decent, but could benefit from some improvements in service training.
Tom
United Kingdom,
April
2024
7.6/10
The hotel offers spacious and beautifully decorated rooms, although there were issues with the water heater taking too long to heat. The service, while helpful and friendly, could benefit from better customer service training. The location is quite good, near the interchange station, making it convenient for both work stays and exploring the city. The dining experience, though good, could have a wider variety of Western food. The facilities are well-maintained.
Rooms
8.0
The rooms were clean, spacious, and adorned with lush bathroom amenities.
Service
7.0
The staff was super nice and really attentive, surprising me with a bottle of red wine for my birthday.
Location
8.0
The hotel is conveniently situated close to the metro and near the interchange station, making it suitable for both work and leisure travelers.
Dining
7.0
The dining was very good, but there could be a greater variety of Western food to cater to international standards.
Facilities
8.0
The facilities are well-maintained and provide a comfortable experience.
Daniel
United Kingdom,
February
2024
7.8/10
The hotel offers beautifully decorated rooms with modern furniture and a much better view. However, there were issues with the water heater taking a long time to heat. The service was exceptionally helpful and friendly, even surprising me with a birthday bottle of red wine. The location is conveniently situated near the metro for exploring Taipei. The dining options were somewhat limited but suitable for business trips. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms are nice and clean with modern furniture, offering a much better view.
Service
9.0
The service was very helpful and friendly, going above and beyond by surprising me with a birthday bottle of red wine.
Location
7.0
The location is conveniently situated near the metro for explorations around Taipei.
Dining
7.0
The dining experience was great for business trips but might not meet international standards.
Facilities
8.0
The hotel offers various facilities to enhance your stay.
Alfred
United Kingdom,
December
2023
8.0/10
The hotel offers spacious and clean rooms, with very helpful and friendly service. It is conveniently located near the metro for exploring Taipei. The dining experience is very good, although a greater variety of Western food would be appreciated. The facilities are well-maintained, making it a comfortable stay overall.
Rooms
8.0
The rooms are spacious and clean, perfect for a comfortable stay.
Service
7.0
The service was very nice and helpful, ensuring a pleasant experience.
Location
9.0
The hotel is conveniently situated near the metro for easy exploration of Taipei.
Dining
8.0
The dining experience was very good, although more variety in Western food would be appreciated.
Facilities
8.0
The facilities are well-maintained, contributing to a comfortable stay.
George
United Kingdom,
November
2023
7.8/10
The hotel offers nice and clean rooms with modern furniture, providing a much better view. However, there was an issue with the water heater taking too long to heat. The service was very helpful and supportive, although some staff members could benefit from customer service training. The location is conveniently situated close to the metro, perfect for exploring Taipeh. The dining experience was good overall, with some dishes not to everyone's taste. The facilities were satisfactory, and the free minibar was a nice touch.
Rooms
8.0
The rooms are nice and clean with modern furniture, offering a much better view.
Service
7.0
The staff are very helpful and supportive.
Location
9.0
The location is conveniently situated close to the metro, ideal for explorations around Taipeh.
Dining
8.0
The dining was very good, though some items may not suit all tastes.
Facilities
7.0
The facilities were satisfactory, and the free minibar was a nice addition.
John
United Kingdom,
October
2023
8.2/10
The hotel offers spacious and elegant rooms that are extremely clean and provide a much better view. The staff is very kind and super friendly, ensuring a comfortable stay. The location is conveniently situated near the metro for easy explorations around Taipei. The dining options are good, though there could be a greater variety of food. The facilities are well-kept, enhancing the overall experience.
Rooms
9.0
The rooms are spacious, elegant, and extremely clean with modern furniture, offering a much better view.
Service
9.0
The staff are very kind and super friendly.
Location
8.0
The location is conveniently situated near the metro for explorations around Taipei.
Dining
7.0
The dining was very good, but there could be a greater variety of western food.
Facilities
8.0
The facilities are well-kept, ensuring a pleasant stay.
Edith
United Kingdom,
August
2023
7.6/10
The hotel offers spacious and clean rooms but falls short of being a 5-star experience. The friendly service is a highlight, although staff could benefit from further customer service training. The convenient location near the metro is a plus, though some aspects may be slightly disappointing. Dining options are acceptable but not exceptional.
Rooms
8.0
The rooms are spacious and clean.
Service
7.0
The staff is very friendly and helpful.
Location
9.0
The hotel is conveniently situated close to the metro.
Dining
6.0
The dining experience is okay but not outstanding.
Facilities
8.0
The facilities are good overall.
Jackie
United Kingdom,
June
2023
8.4/10
My stay at the hotel was absolutely delightful. The rooms were spacious, elegant, and extremely clean, with lush bathroom amenities. The service was top-notch, with super friendly and attentive staff. The location, although a bit disappointing, was conveniently situated close to the metro. The dining was very good, although a greater variety of western food would have been appreciated. Overall, a fantastic stay with some minor room for improvement.
Rooms
9.0
The rooms were spacious, elegant, and extremely clean with lush bathroom amenities.
Service
9.0
The staff went out of their way to be super friendly and helpful.
Location
7.0
The location was conveniently situated close to the metro.
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